Our goal is to ensure your complete satisfaction with your purchase.
Refunds - We can not allow the cancellation of an item after 4 hours of confirmation, as all items are made to order soon after we receive the order. We have time and resources that have already been allocated to processing an item from the time an order is placed. In special situations, a cancellation may be accepted with a 15% restocking fee, but is solely at the discretion of Lakewood Metal.
Shipping Address Modification
If you would like to modify your shipping address, email us at firstname.lastname@example.org
Shipping and Return Policy
Thank you for shopping with us! The following Shipping and Return policy applies to all websites owned and operated by Lakewood metal including but not limited to the following: Lakewoodmetal.com
You can trust that your order will be quickly processed and safely delivered.
We can ship products anywhere within the United States using either USPS or UPS as shipping providers. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination.
Generally, orders will typically ship within 2-7 days from the customer's order date on average. Due to High Demand items and custom monograms, some orders may take up to 4 weeks.
Our shipping charges are determined by the weight of your order and shipping method selected, excluding applicable sales tax.
b. International Orders
If you have any further questions or concerns regarding these terms, please visit our FAQ page located on our website or simply contact us via email@example.com